Our prices
Clear prices, no surprises.
You only pay for the services you receive. Every price is listed below, including evenings, weekends and public holidays. Support at Home prices are GST-free. Our hourly and per-trip prices include travel and administration, and anything charged separately is listed below.
How our prices work
- Hourly or per-trip rates. The price depends on the service and the time of day.
- Travel and overheads included. Our hourly and per-trip prices include travel, administration, training, insurance and compliance.
- Some costs charged separately. Equipment, home modifications, consumables and other goods are charged at supplier cost. Arranging equipment or home modifications also has a fee.
- Agreed before we start. Your prices are set out in your service agreement, and we’ll always ask before any change.
What you’ll pay
If you have Support at Home funding, these prices are paid from your budget. Depending on your situation, you may pay a contribution towards some services. The contribution is a percentage of the price, and it depends on the type of service:
- Clinical supports, including nursing, allied health, personal care and care management: no contribution.
- Independence, including social support, transport, respite and equipment: 5% to 50%.
- Everyday living, including cleaning, gardening and meals: 17.5% to 80%.
Your exact rate is set by Services Australia based on your pension status, income and assets. Read more about contributions.
Personal care is now fully funded. From 1 October 2026, personal care such as showering, dressing and continence support has no participant contribution, as long as it’s in your support plan and you have funds available.
Time bands: Weekday 6am–6pm is Monday to Friday, 6:00am to 6:00pm. Weekday 6pm–6am is Monday to Friday overnight. Saturday, Sunday and public holiday rates apply for the whole day.
Clinical supports
No participant contribution. Fully funded by the government.
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Registered Nurse per hour | $165.00 | $186.00 | $248.00 | $289.00 | $330.00 |
| Enrolled Nurse per hour | $140.00 | $158.00 | $210.00 | $245.00 | $280.00 |
| Nursing Assistant per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Nursing consumables (dressings, PPE) | Charged at supplier cost | ||||
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Help with self-care and daily living per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Help taking your own medication per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Continence management per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Aboriginal and Torres Strait Islander Health Practitioner | By arrangement. Contact us for a quote | ||||
| Aboriginal and Torres Strait Islander Health Worker per hour | $140.00 | $158.00 | $210.00 | $245.00 | $280.00 |
| Allied Health Therapy Assistant per hour | $145.00 | $163.00 | $218.00 | $254.00 | $290.00 |
| Counsellor or psychotherapist per hour | $240.00 | $270.00 | $360.00 | $420.00 | $480.00 |
| Dietitian or nutritionist per hour | $280.00 | $315.00 | $420.00 | $490.00 | $560.00 |
| Exercise physiologist per hour | $240.00 | $270.00 | $360.00 | $420.00 | $480.00 |
| Music therapist | By arrangement. Contact us for a quote | ||||
| Occupational therapist per hour | $280.00 | $315.00 | $420.00 | $490.00 | $560.00 |
| Physiotherapist per hour | $240.00 | $270.00 | $360.00 | $420.00 | $480.00 |
| Podiatrist per hour | $210.00 | $236.00 | $315.00 | $368.00 | $420.00 |
| Psychologist per hour | $280.00 | $315.00 | $420.00 | $490.00 | $560.00 |
| Social worker per hour | $280.00 | $315.00 | $420.00 | $490.00 | $560.00 |
| Speech pathologist per hour | $280.00 | $315.00 | $420.00 | $490.00 | $560.00 |
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Prescribed nutrition products | Charged at supplier cost | ||||
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Care management (non-clinical) per hour | $140.00 | $158.00 | $210.00 | $245.00 | $280.00 |
| Care management (clinical) per hour | $160.00 | $180.00 | $240.00 | $280.00 | $320.00 |
| Restorative care management (clinical) per hour | $160.00 | $180.00 | $240.00 | $280.00 | $320.00 |
Independence
Contribution of 5% to 50%, depending on your pension status.
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Group social support per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Individual social support per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Accompanied activities per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Cultural support per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Digital education and support per hour | $165.00 | $186.00 | $248.00 | $289.00 | $330.00 |
| Help managing personal affairs per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Expenses for personal affairs | Charged at supplier cost | ||||
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Acupuncturist per hour | $200.00 | $225.00 | $300.00 | $350.00 | $400.00 |
| Chiropractor per hour | $200.00 | $225.00 | $300.00 | $350.00 | $400.00 |
| Diversional therapist per hour | $200.00 | $225.00 | $300.00 | $350.00 | $400.00 |
| Remedial massage per hour | $240.00 | $270.00 | $360.00 | $420.00 | $480.00 |
| Art therapist per hour | $200.00 | $225.00 | $300.00 | $350.00 | $400.00 |
| Osteopath per hour | $200.00 | $225.00 | $300.00 | $350.00 | $400.00 |
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Flexible respite per hour | $115.00 | $129.00 | $173.00 | $201.00 | $230.00 |
| Community and centre-based respite per hour | $115.00 | $129.00 | $173.00 | $201.00 | $230.00 |
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Transport with driver and car, under 20 km per trip | $30.00 | $34.00 | $45.00 | $53.00 | $60.00 |
| 20 to 40 km per trip | $60.00 | $68.00 | $90.00 | $105.00 | $120.00 |
| 40 to 60 km per trip | $90.00 | $101.00 | $135.00 | $158.00 | $180.00 |
| 60 to 80 km per trip | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| 80 to 100 km per trip | $150.00 | $169.00 | $225.00 | $263.00 | $300.00 |
| Over 100 km per trip | $175.00 | $197.00 | $263.00 | $306.00 | $350.00 |
| Taxi or rideshare | Charged at supplier cost | ||||
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Assistive technology | Charged at supplier cost | ||||
| Home modifications | Charged at supplier cost | ||||
| Administration fee, assistive technology | 10% of the quoted cost, up to $500 | ||||
| Coordination fee, home modifications | 15% of the quoted cost, up to $1,500 | ||||
Everyday living
Contribution of 17.5% to 80%, depending on your pension status.
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| General house cleaning per hour | $115.00 | $129.00 | $173.00 | $201.00 | $230.00 |
| Laundry per hour | $115.00 | $129.00 | $173.00 | $201.00 | $230.00 |
| Shopping assistance per hour | $120.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Gardening per hour | $125.00 | $141.00 | $188.00 | $219.00 | $250.00 |
| Home maintenance and repairs per hour | $125.00 | $141.00 | $188.00 | $219.00 | $250.00 |
| Materials for maintenance and repairs | Charged at supplier cost | ||||
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Meal preparation (ingredients not included) per hour | $115.00 | $129.00 | $173.00 | $201.00 | $230.00 |
| Meal delivery per meal | $15.00 | $15.00 | $15.00 | $15.00 | $15.00 |
Private rates
For people paying for their own care. Prices from 1 July 2026, per hour, including travel. Personal care and nursing are GST-free; other prices include GST. Our team will confirm your costs before services start.
| Service | Weekday 6am–6pm | Weekday 6pm–6am | Saturday | Sunday | Public holiday |
|---|---|---|---|---|---|
| Personal care per hour, GST-free | $115.00 | $135.00 | $180.00 | $210.00 | $240.00 |
| Domestic assistance per hour, incl. GST | $112.20 | $126.50 | $168.30 | $196.90 | $224.40 |
| Social support per hour, incl. GST | $126.50 | $148.50 | $198.00 | $231.00 | $264.00 |
| In-home respite per hour, incl. GST | $112.20 | $126.50 | $168.30 | $196.90 | $224.40 |
| Registered Nurse per hour, GST-free | $165.00 | $186.00 | $248.00 | $289.00 | $330.00 |
| Enrolled Nurse per hour, GST-free | $140.00 | $158.00 | $210.00 | $245.00 | $280.00 |
Private, DVA and other funding
Paying privately
If you pay for care yourself, our private rates apply, with the same team and the same standard of care. You can start without waiting for an assessment or government funding. Read about private care.
DVA
If your care is funded by the Department of Veterans’ Affairs, DVA’s own arrangements apply. Talk to us about what’s covered for you. Read about DVA support.
Common questions
Do you charge for travel?
No. Travel costs are included in our prices. The only travel-related prices are for transport services, where we drive you somewhere.
Do you charge administration or package management fees?
Not on our services. Administration is included in our hourly and per-trip prices. Care management is paid from the separate care management part of your budget, and you never pay a contribution towards it.
Equipment and home modifications are different. When we arrange them, we charge an administration fee for assistive technology (10% of the quoted cost, up to $500) and a coordination fee for home modifications (15% of the quoted cost, up to $1,500). Both are within the government caps and are listed under Independence.
Are your prices GST-free?
Support at Home prices are GST-free. If you pay privately, personal care and nursing are GST-free, and other services include GST, as shown in our private rates.
What happens if your prices change?
We’ll explain any change before it happens and ask for your agreement. Your services won’t stop if you don’t agree to a price increase.
Let’s talk about what you need.
Whether you’re planning ahead or need support soon, our local team will listen, answer your questions and help you take the next step.